After deleting the ADA console from the ada_inventory probe configuration in UIM I am unable to add ADA to CAPC as a Data Source.

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Article ID: 6280

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Updated On:

Products

APPLICATION DELIVERY ANALYSIS SUPERAGENT DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

When attempting to add ADA to CAPC after it being linked to UIM I get the message:

"This data source is attached to another performance center and must be detached before it can be added to this performance center."

Cause

The UIM IP address is still found in the super.parameter_descriptions table in ADA even after deleting the ADA console from the ada_inventory probe configuration in UIM.

Environment

ADA
UIM
ada_inventory probe
CAPC

Resolution

1. RDP to the ADA Console, open a command prompt, and run the command below to login to mysql:

mysql super

 

2. Run the following update statement to remove the UIM URL from the ADA database:

update parameter_descriptions set defaultValue='' where parameter='uimPortalUrl';

 

3. Refresh the CAPC Data Sources page and attempt to add ADA as a data source again and it should succeed.