When using IIS as the web server for Service Desk, a user runs summary or detail reports, error AHD04806 (BOPSID validation is required for reporting) is displayed.
Service Desk Manager 17.3 and higher
This problem usually occurs when IIS settings are incorrect.
To correct the problem, take the following steps:
Launch IIS
Go to the 'Default Web Site' Properties
Go to 'Directory Security'
Go to 'Authentication and Access Control' -> click on 'Edit'
Check the 'Integrated Windows Authentication' checkbox
Restart IIS