Error SDM228516 while deploying an Intelli rollup

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

While trying to push an Intelli roll-up, the following error is received:

"Job execution error, one or more software packages required by the agent are not staged. [SDM228516]"

Environment

Client Automation - All versions

Cause

The Intelligent Roll-up delivery process is documented here

Intelligent Roll-up Delivery

When an Intelli Roll-up is deployed it runs a DMS script on the target agent to detect which patches are required. The script then instructs the SS to create a container that has only the required patches.

As the container is built on the SS and not the DM the patches must be staged to the SS library

Resolution

Stage the rollup to the Scalability Server before deploying to agents