With CA Automation Point the Web Message View web page won't launch

book

Article ID: 6258

calendar_today

Updated On:

Products

CA Automation Point

Issue/Introduction

After installing CA Automation Point at a Windows Server Platform (2008 or 2012) you can launch the CA AP Web Message viewer (WebMV) and the first part of the screen is displayed, but followup logon screen doesnt appear..

At the top of the screen is also the message :

   HTTP 404.7 - Not Found The request filtering module is configured to deny the file extension 

or a picture isnt displayed.

Cause

A setting in IIS has changed since release 7.0/7.5. 
The allowUnlisted attribute is set to false. Additionally, the file name extensions of the files that you want to browse are not listed.

Environment

Windows Server 2008/2012IIS 7.5

Resolution

The solution to solve the problem is to set the allowUnlisted to true

See for instructions on the Microsoft website: 

http://support.microsoft.com/kb/942045/