ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
When trying to start Identity Portal, the portal does not come up and a log of JGROUP lines appear
Article ID: 6231
Updated On:
Products
CA Identity Manager
CA Identity Governance
CA Identity Portal
Issue/Introduction
When starting Identity Portal, the logs shows a lot of lines concerning JGroup:
WARN org.jgroups.protocols.pbcast.GMS - SOMESERVER-53591: JOIN(SOMESEREVER-53591) sent to SOMESERVER-37379 timed out (after 3000 ms), on try 6
The portal does not come up properly and is not available
Cause
This sometimes happens in a clustering environment.
Environment
Identity Suite 12.6 SP8Identity Portal 12.6 SP8Identity Suite 14.0Identity Portal 14.0
Resolution
The error is benign. Waiting for 10-15 minutes will ensure that the portal is up and runinng.
An alternative is to clean the JGROUPING table.
Additional Information
N/A
Feedback
Yes
No
Powered by
