Version mismatch error while integrating IDM 12.6.8 with CABI JasperReports

Article Id: 6211

Status: Published

Updated On: 14-02-2018 07:55

Legacy Id: TEC1785028

Products:

CA Identity Manager , CA Identity Governance , CA Identity Portal , CA Risk Analytics , CA Secure Cloud SaaS - Arcot A-OK (WebFort) , CA Secure Cloud SaaS - Advanced Authentication , CA Secure Cloud SaaS - Identity Management , CA Secure Cloud SaaS - Single Sign On

Issue/Introduction:

When integrating IDM and Jasper Reports CABI there is a version mismatch error. It reports IDM of version 12.6.5 when in fact it is 12.6.8

Cause:

Windows Firewall was active on the CABI server.

Environment:

CA Identity Manager release 12.6.8CA BI JasperReports 6.2

Resolution:

Disabling the Windows firewall on the Jasper Reports server resolved the issue.

The Windows firewall on the Jasper Reports server should have the following TCP ports open:

- 8080

- 8009

- 10990

- 54699