Version mismatch error while integrating IDM 12.6.8 with CABI JasperReports

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Article ID: 6211

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Risk Analytics CA Secure Cloud SaaS - Arcot A-OK (WebFort) CLOUDMINDER ADVANCED AUTHENTICATION CA Secure Cloud SaaS - Advanced Authentication CA Secure Cloud SaaS - Identity Management CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

When integrating IDM and Jasper Reports CABI there is a version mismatch error. It reports IDM of version 12.6.5 when in fact it is 12.6.8

Cause

Windows Firewall was active on the CABI server.

Environment

CA Identity Manager release 12.6.8CA BI JasperReports 6.2

Resolution

Disabling the Windows firewall on the Jasper Reports server resolved the issue. 

The Windows firewall on the Jasper Reports server should have the following TCP ports open:

- 8080 

- 8009 

- 10990 

- 54699