Access Denied 5 when running an Autosys job from WCC or JIL command.

Article Id: 6201

Status: Published

Updated On: 14-02-2018 07:56

Legacy Id: TEC1637194

Products:

CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent

Issue/Introduction:

When running an AE command job with a .bat file which contains the command NET START <service name> , the job fails with "access denied 5".

Cause:

The owner of the job does not have permissions to start a service as a non-admin user.

Environment:

Release: ATSYHA99000-11.3.6-Workload Automation AE-High Availability Option
Component:

Resolution:

use Administrator account as the owner of the autosys job

Additional Information:

More information online:

http://www.thewindowsclub.com/access-is-denied-local-services-windows-8-1