When integrating Spectrum 10.2 or 10.3 with Jaspersoft 6.3, no users are imported in Jaspersoft under Manage, Users.

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Article ID: 6200

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Updated On:

Products

CA Spectrum

Issue/Introduction

When integrating Spectrum 10.2 or 10.3 with Jaspersoft 6.3, no users are imported in Jaspersoft under Manage, Users.

When checking the OneClick / SRM tomcat log you will see an error such as:

 

(ReportManager) - (ERROR) - Error Importing:

 

Caused by: java.io.IOException: Server returned HTTP response code: 505 for URL: < Jaspersoft server URL>

Cause

HTTP error 505 is HTTP Version not supported

A user was created with an invalid character, _ (underscore) that was passed on to Jaspersoft.  As the underscore is considered a space, it was dropped from the HTTP request which caused the 505 error.

Environment

Spectrum 10.2 or 10.3 with Jaspersoft 6.3

Resolution

Remove the user with the underscore character

On the Administration tab, Report Manager, Jasper Integration page, retype the superuser integration password to force a change and hit the save button.

 

Users should be now available to login via the Jasper Console using the same password as the username, as we do not synch Spectrum passwords to Jaspersoft.