Unable to delete Off Page Reference Models icons come in the Oneclick console

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Article ID: 6182

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Updated On:

Products

CA Spectrum

Issue/Introduction

While trying to delete Off-Page Reference Icon, the below error is observed:

 

 

 

 

Cause

The off-page reference icon is a special purpose topology icon. The off-page reference icon represents a device that is directly connected to a device in the current view but which is modeled in another layer. The following icon shows an example of an off-page reference icon:

 

The above icon cannot be deleted

Environment

All Spectrum versions running on Supported Platforms

Resolution

You could make the "Off Page Reference Models" not visible as below: 



From the OneClick Console, click on > View > Preferences > Topology Tab > Show Off Page References > Set "Specifies whether or not Off Page Reference Models are visible" to No > If you want the changes to be Permanent, ensure "Make Changes Permanent" is check marked (default) > Click on Apply > Click on Ok 



 

Additional Information

For further information, please refer the below links:

https://docops.ca.com/ca-spectrum/10-2/en/managing-network/modeling-and-managing-your-it-infrastructure/icons-in-topology-views#IconsinTopologyViews-Off-PageReferenceIcon

https://docops.ca.com/ca-spectrum/10-2/en/managing-client-applications/using-oneclick/using-and-customizing-oneclick/set-oneclick-preferences/topology-tab-preferences

Attachments

1558691708954000006182_sktwi1f5rjvs16gok.png get_app
1558691706954000006182_sktwi1f5rjvs16goj.png get_app
1558691703496000006182_sktwi1f5rjvs16goi.png get_app