Generating EEM security certificates via autosys_secure results in Sybase errors.

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Article ID: 6170

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction

 

Generating EEM security certificates via autosys_secure results in Sybase errors.

Error:

CAUAJM_E_18000 Database function call <ct_send_data> failed in <updateBlobData> with return code: 0
CAUAJM_E_18015 Client message: Message number: layer (4), Origin (2), text (ct_send_data(): protocol specific layer: internal Client Library error: There is an internal tds layer error. An error was returned from the server while processing an internal tds stream.), SEVERITY = (6), NUMBER = (50)
CAUAJM_E_18016 Server: WAAE1136SP5
CAUAJM_E_18018 Server message: Message number(7130), Severity(16), State(1), Line(1), Message String: WRITETEXT with no log is not valid at this time.  Database AEDB must first be configured for this.

CAUAJM_E_18012 Event Server: <WAAE1136SP5:AEDB>  Failed Stored Procedure: <EXEC ujo_put_keyed_blob @blob_id <<[@value=ed4f7f20],'SAFECERT'>>>
CAUAJM_E_18007 Failed to update the Blob Global Variable.
CAUAJM_E_18006 next_row call failed for IO Descriptor in Blob implementation.
CAUAJM_E_18000 Database function call <ct_send_data> failed in <updateBlobData> with return code: 0
CAUAJM_E_18015 Client message: Message number: layer (4), Origin (2), text (ct_send_data(): protocol specific layer: internal Client Library error: There is an internal tds layer error. An error was returned from the server while processing an internal tds stream.), SEVERITY = (6), NUMBER = (50)
CAUAJM_E_18016 Server: WAAE1136SP5
CAUAJM_E_18018 Server message: Message number(7130), Severity(16), State(1), Line(1), Message String: WRITETEXT with no log is not valid at this time.  Database AEDB must first be configured for this.

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CAUAJM_E_10163 Exhausted maximum number of query retries.
CAUAJM_E_10160 The execution of the below query experienced an unrecoverable error and will not be retried:

CAUAJM_E_10487 An error occurred uploading the certificate file to the database.

CAUAJM_E_60199 Unable to generate the CA EEM certificate. See previous error messages for details.
CAUAJM_W_60190 The CA EEM server location remains unchanged.

 

Note: Sybase ASE server name "WAAE1136SP5" and the database name "AEDB" in the aforementioned error snip could be different in your environment.

Cause

 

The aforementioned Sybase error while generating EEM (external security) certificates is a result of the Sybase ASE database option "select into/bulkcopy/pllsort" not being enabled for the CA WAAE Database.

Environment

CA Workload Automation AE 11.3+, 11.3.5.x, 11.3.6.x on all supported OS platforms with Sybase ASE database(s).

Resolution

To address this problem, follow steps below:

 

1. Check if the WAAE database in the Sybase ASE server has been setup with the "select into/bulkcopy/pllsort" option. You can use the sp_helpdb stored procedure to within the isql command line, like so:

sh-4.2$ isql -U sa -P <password> -S WAAE1136SP5 -w 200 -s"|"
1> sp_helpdb
2> go

Example:

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKMpAAO" alt="sybase_sp_helpdb.png" width="1550" height="381">

 

2. If the "select into/bulkcopy/pllsort" option does not appear under the status column of the sp_helpdb output, then enable the db option using the following isql commands:

sh-4.2$ isql -U sa -P <password> -S WAAE1136SP5
1> use AEDB
2> go
1> master..sp_dboption AEDB, "select into", true
2> go
Database option 'select into/bulkcopy/pllsort' turned ON for database 'AEDB'.
Running CHECKPOINT on database 'AEDB' for option 'select into/bulkcopy/pllsort' to take effect.
(return status = 0)
1>

Note: By default, the WAAE database on Sybase ASE is setup with the following DB options during installation. Disabling these options may result in unexpected WAAE behavior.

  • select into/bulkcopy/pllsort
  • trunc log on chkpt
  • abort tran on log full

Additional Information

Sybase Online: Error 7130

Attachments

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