Unable to log in after LDAP/AD configuration

Products

• CA Release Automation - Release Operations Center (Nolio)
• CA Release Automation - DataManagement Server (Nolio)

Issue/Introduction

Users imported from Active Directory are not able to logon. They get error message that credentials are invalid.

Environment

Release Automation Continuous Delivery Edition 6.x

Cause

Because you would like users to logon with their User Principal Name (= email address) the CDE settings are often changed to reflect this, yet the Unique user ID should remain mapped to sAMAccountName.

 

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Resolution

-- Leave the Attributes Mapping as is unless instructed otherwise by CA personnel.

-- Leave the UserDNPattern empty

-- if logon still fails, try to logon with the  sAMAccountName (domain\userid) format

 

Additional Information

Also review folliowing discussion: https://communities.ca.com/docs/DOC-231169152  

It contains a pdf that describes the LDAP/AD integration in great detail and other useful information as well.