When trying to display element in CA Endevor, getting an Internal Error

Products

• CA Endevor Software Change Manager (SCM)
• CA Endevor Software Change Manager - Natural Integration (SCM)
• CA Endevor Software Change Manager - ECLIPSE Plugin (SCM)
• CA Endevor Software Change Manager - Enterprise Workbench (SCM)

Issue/Introduction

When trying to display element in Endevor Quick Edit (QE) and do not specify the Type, we get an  Internal Error.  PF1 HELP shows the following:

IMGR245E NO MATCH IN MCF DDN FOR CATAL ENTRY: FREDRICKLPS

 

If the Type is specified, no errors displaying the elements.

Cause

IMGR245E

NO MATCH IN MCF DDN ddname FOR CATAL ENTRY: catalog-key

Reason:

Internal error. Sync error between the master control file and the catalog.

Environment

All supported versions of CA Endevor SCM

Resolution

Run the Catalog Synchronization job - BC1JCSYN, located in the CSIQJCL library.

Specify all Environments in the map and not just the Environment where the problem is occurring.

 

Additional Information

For more information on the Catalog Synchronization job, go to the CA Documentation site DocOps - 

•  Logon using your email address and CA Support Online password

•  In the Select Product drop down box, search for Endevor and select the appropriate version

•  In the Table of Contents on the right, go to :

+ Administrating

>> Catalog Utilities