When trying to display element in CA Endevor, getting an Internal Error

Article Id: 6127
Status: Published
Updated On: 14-02-2018 08:09
Legacy Id: TEC1038513
Products:
CA Endevor Software Change Manager (SCM) , CA Endevor Software Change Manager - Natural Integration (SCM) , CA Endevor Software Change Manager - ECLIPSE Plugin (SCM) , CA Endevor Software Change Manager - Enterprise Workbench (SCM)
Issue/Introduction:

When trying to display element in Endevor Quick Edit (QE) and do not specify the Type, we get an  Internal Error.  PF1 HELP shows the following:

IMGR245E NO MATCH IN MCF DDN FOR CATAL ENTRY: FREDRICKLPS

 

If the Type is specified, no errors displaying the elements.

Cause:

IMGR245E

NO MATCH IN MCF DDN ddname FOR CATAL ENTRY: catalog-key

Reason:

Internal error. Sync error between the master control file and the catalog.

Environment:

All supported versions of CA Endevor SCM

Resolution:

Run the Catalog Synchronization job - BC1JCSYN, located in the CSIQJCL library.

Specify all Environments in the map and not just the Environment where the problem is occurring.

 

Additional Information:

For more information on the Catalog Synchronization job, go to the CA Documentation site DocOps - 

•  Logon using your email address and CA Support Online password

•  In the Select Product drop down box, search for Endevor and select the appropriate version

•  In the Table of Contents on the right, go to :

+ Administrating

>> Catalog Utilities