Error when opening Workbench

book

Article ID: 6114

calendar_today

Updated On:

Products

CA Harvest Software Change Manager - OpenMake Meister

Issue/Introduction

When the user opens Workbench he gets this error message:

Could not create the view: C:\Users\<userid>\.cascm\configuration\org.eclipse\.osgi\bundles\4\1\cp\jutils.dll: The specified procedure could not be found.

Cause

The local folder used by Workbench has become corrupted.

Environment

CA Harvest SCM client on Windows platform

Resolution

Please close Workbench, open Windows Explorer, navigate to your C:\Users\<userid> folder and delete the .cascm folder.  Then open Workbench again and the error message should no longer appear.

Additional Information

As always, please contact CA Technologies support for CA Harvest Software Change Manager if you have further questions.