When the user opens Workbench he gets this error message:
Could not create the view: C:\Users\<userid>\.cascm\configuration\org.eclipse\.osgi\bundles\4\1\cp\jutils.dll: The specified procedure could not be found.
The local folder used by Workbench has become corrupted.
Please close Workbench, open Windows Explorer, navigate to your C:\Users\<userid> folder and delete the .cascm folder. Then open Workbench again and the error message should no longer appear.
As always, please contact CA Technologies support for CA Harvest Software Change Manager if you have further questions.