ADA logon message "Authentication failure"

Products

• APPLICATION DELIVERY ANALYSIS
• SUPERAGENT

Issue/Introduction

ADA logon message "Authentication failure"

LDAP message "The username is blank. This field must be provided before LDAP authentication can proceed"

 

Cause

On SSO SsoConfig the LDAP Authentication the User and Password needs to be informed

Environment

ADA 11.0 and NPC 6.2.13

Resolution

Run the SsoConfig from ...l\SSO\bin folder

Select 2. CA Application Delivery Analysis

Select 1. LDAP Authentication

Select 1. Remote Value

Select the options 1 and 2 and inform the AD User and Password

1. Connection User:
2. Connection Password:

 

 

 

 

Additional Information

Example:

1. Connection User: adadmin
2. Connection Password: ***********
3. Search Domain: LDAP://serverbox:389/DC=BCD,DC=CORP
4. Search String: (sAMAccountName={0})
5. Search Scope: Subtree
6. User Bind: Enabled
7. Encryption: false
8. Account User: {sAMAccountName}
9. Account User Default Clone: nquser
10. Group:
11. Krb5ConfigFile:
12. Status:
13. Timeout:
Select a Property >