ADA logon message "Authentication failure"

Article Id: 6110

Status: Published

Updated On: 14-02-2018 08:09

Legacy Id: TEC1911623

Products:

APPLICATION DELIVERY ANALYSIS , SUPERAGENT

Issue/Introduction:

ADA logon message "Authentication failure"

LDAP message "The username is blank. This field must be provided before LDAP authentication can proceed"

Cause:

On SSO SsoConfig the LDAP Authentication the User and Password needs to be informed

Environment:

ADA 11.0 and NPC 6.2.13

Resolution:

Run the SsoConfig from ...l\SSO\bin folder

Select 2. CA Application Delivery Analysis

Select 1. LDAP Authentication

Select 1. Remote Value

Select the options 1 and 2 and inform the AD User and Password

1. Connection User:
2. Connection Password:

Additional Information:

Example:

1. Connection User: adadmin
2. Connection Password: ***********
3. Search Domain: LDAP://serverbox:389/DC=BCD,DC=CORP
4. Search String: (sAMAccountName={0})
5. Search Scope: Subtree
6. User Bind: Enabled
7. Encryption: false
8. Account User: {sAMAccountName}
9. Account User Default Clone: nquser
10. Group:
11. Krb5ConfigFile:
12. Status:
13. Timeout:
Select a Property >