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Failed to Generate Reports through CLI Commands


Article ID: 6109


Updated On:


iDash Workload Automation


While generating the idash '' through CLI recieved the following error. The same report is available and can be downloaded through Web-interface.

[[email protected] bin]# ./idgenpdf -t -n daily_autotrack_report -f daily_autotrack_report.pdf

unable to retrieve

[[email protected] bin]#

If run through CLI, this is one of the common messages for all the report types available in various formats.

Please refer to Additional Information section for various report types and formats.


Non-existence of the report

Ownership of the report


All OS platforms supported by the product


Validate the existence of the report name (-n).

[[email protected] bin]# ./idlist -t




When the report ownership is under 'public' in the WebUI, the actual ownership is mapped with the user 'idashAdm'.

To generate the public reports through CLI, option -u must be included with user 'idashAdm'. 

[[email protected] bin]# ./idgenpdf -t -n daily_autotrack_report -f daily_autotrack_report.pdf -u idashAdm

[[email protected] bin]#

The optional parameter " -u USER" must be used if the report is under private ownership of a specific user otherthan the one who is running the CLI.

[[email protected] bin]# ./idgenpdf -t -n administrator_audit_report -f administrator_audit_report.pdf -u administrator

[[email protected] bin]#

Additional Information

Generate Reports with CLI Commands:

Command syntax help: "idgenpdf /?"