Admin Console is not working after upgrade from 8.4 SP2 to 8.5.
Article ID: 6100
Updated On:
Products
Issue/Introduction
After upgrading from UIM 8.4 SP2 to version 8.5, the admin console is no longer working.
Environment
Cause
The wasp probe on the primary hub would not get a port and at first we saw that port 80 was taken.
Mar 08 10:32:21:383 ERROR [wasp-engine-startStop-1, org.apache.catalina.core.ContainerBase] java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[wasp-engine].StandardHost[localhost].StandardContext[]]
at java.util.concurrent.FutureTask.report(Unknown Source)
Caused by: java.lang.ClassNotFoundException: com.liferay.portal.kernel.bean.BeanLocator
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1892)
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1735)
... 20 more
Mar 08 10:32:32:008 ERROR [main, org.apache.catalina.core.ContainerBase] startInternal() A child container failed during start
Mar 08 10:32:32:008 ERROR [main, org.apache.catalina.core.ContainerBase] java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[wasp-engine].StandardHost[localhost]]
Caused by: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[wasp-engine].StandardHost[localhost]]
Mar 08 10:32:32:009 ERROR [main, com.nimsoft.nimbus.probe.service.wasp.Probe] main() Fatal error!
Mar 08 10:32:32:009 ERROR [main, com.nimsoft.nimbus.probe.service.wasp.Probe] main()
Resolution
Perform the following steps on the Primary hub:
1. Deactivate wasp
2. Rt-click and delete the wasp probe
3. Delete the wasp folder from the file system
4. Redeploy the following necessary packages for the adminconsoleapp:
- wasp
- mps
- uimhome
- adminconsoleapp
5. Activate wasp
Then wasp should obtain a port as well as the PID.
Hit the adminconsole url/link:
http://localhost/adminconsleapp and the Admin Console Sign In window should be displayed - you should then be able to login.
Note also that the address for Admin Console is now:
<UIM_Server_IP_Address>:<wasp_port>/adminconsoleapp
Note: The wasp port is set to 80 by default.
The service_host probe is no longer required.
If you have the service_host probe activated, you have to Deactivate it.
Additional Information
Note that in the UIM 8.47 Help docs and the community webcast, these changes were noted:
https://docops.ca.com/ca-unified-infrastructure-management/8-47/en/upgrading-release-notes/release-notes#ReleaseNotes-AdminConsoleRedesign
Help doc extract:
New Home Page Address
The address for Admin Console is now:
<UIM_Server_IP_Address>:<wasp_port>/adminconsoleapp
Note also that the uimserverpackages.zip is simply used during the install and contains all of the necessary packages.
UIM Server Packages for 8.5
http://nmscdn.nimsoft.com/CAUIM_8.5-GA/uimserverpackages.zip
Note that it should be about 2.2 GB in size if it was downloaded completely
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