Desktop Client Connection Issues

Products

• DSERIES- SERVER
• CA Workload Automation DE - System Agent (dSeries)

Issue/Introduction

Desktop Client connection problems, unable to connect with error messages.

 

Cannot open RMI connection to host [10.10.1.10:7599].

or

Connection refused to host: hostname; nested exception is: 

   java.net.ConnectException: Connection timed out: connect

Cause

Firewall, ports not opened.

Environment

Release:
Component: DSRIES

Resolution

The Desktop Clients needs ports 7500 and two fixed RMI registry ports of 7599 and 7598