Desktop Client Connection Issues

Article Id: 6082

Status: Published

Updated On: 14-02-2018 07:56

Legacy Id: TEC1573177

Products:

DSERIES- SERVER , CA Workload Automation DE - System Agent (dSeries)

Issue/Introduction:

Desktop Client connection problems, unable to connect with error messages.

Cannot open RMI connection to host [10.10.1.10:7599].

or

Connection refused to host: hostname; nested exception is:

java.net.ConnectException: Connection timed out: connect

Cause:

Firewall, ports not opened.

Environment:

Release:
Component: DSRIES

Resolution:

The Desktop Clients needs ports 7500 and two fixed RMI registry ports of 7599 and 7598