Desktop Client Connection Issues

Products

• DSERIES- SERVER
• CA Workload Automation DE
• CA Workload Automation DE - Scheduler (dSeries)

Issue/Introduction

WA Desktop Client does not connect to DE (dSeries) Server.  Users may see following messages;

 

Cannot open RMI connection to host [10.10.1.10:7599].

or

Connection refused to host: hostname; nested exception is: 
   java.net.ConnectException: Connection timed out: connect

Environment

Component: Workload Automation DE

Cause

The DE ports (7500, 7599, 7598) are not accessible from client machine.

Resolution

The Desktop Client needs port 7500 and RMI ports 7599 and 7598

 

 

Additional Information

Make sure the Desktop Client is compatible with WA DE Server version.