Desktop Client Connection Issues

Products

• DSERIES- SERVER
• CA Workload Automation DE
• CA Workload Automation DE - Scheduler (dSeries)

Issue/Introduction

WA Desktop Client does not connect to DE (dSeries) Server.  Users may see following messages;

 

Cannot open RMI connection to host [10.10.1.10:7599].

or

Connection refused to host: hostname; nested exception is: 
   java.net.ConnectException: Connection timed out: connect

Cause

The DE ports (7500, 7599, 7598) are not accessible from client machine.

Environment

Component: Workload Automation DE

Resolution

The Desktop Client needs port 7500 and RMI ports 7599 and 7598

 

 

Additional Information

Make sure the Desktop Client is compatible with WA DE Server version.