When you import your Jaspersoft content from one server to another, can you change the Organization Name?

Article Id: 6067

Status: Published

Updated On: 14-02-2018 08:09

Legacy Id: TEC1927648

Products:

CLARITY PPM FOR ITG , CA Project & Portfolio Management , CLARITY PPM FEDERAL , CA Project & Portfolio Management SAAS , STARTER PACK-CLARITY PPM

Issue/Introduction:

When trying to import Jaspersoft content from one environment to another, I get the following error when running the command "admin jaspersoft import":

Tenant Ids specified in the command argument doesn't match with the tenants available in the input content zip file.

Cause:

The root cause if the Organization Name cannot be changed when importing.

Environment:

PPM OnPremise 14.2, 14.3, 14.4 and 15.1with Jaspersoft 5.6.1, 6.1 and 6.2.1

Resolution:

If you exported it out with the organization name of PPM, it needs to be imported with the organization name of PPM. Example:

Export:

./admin jaspersoft export -orgName PPM -fromUserName superuser -fromPassword XXXX -fileName ppm.zip -fromURL http://<jaspersoftserver>:8080/reportservice

Then the import command would be:

./admin jaspersoft import -orgName PPM -toUserName superuser -toPassword XXXX -fileName /opt/ppm.zip -toURL "http://<jaspersoftserver>:8080/reportservice"