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When you import your Jaspersoft content from one server to another, can you change the Organization Name?


Article ID: 6067


Updated On:


Clarity PPM SaaS Clarity PPM On Premise


When trying to import Jaspersoft content from one environment to another, I get the following error when running the command "admin jaspersoft import":

Tenant Ids specified in the command argument doesn't match with the tenants available in the input content zip file.




The root cause if the Organization Name cannot be changed when importing.  



PPM OnPremise 14.2, 14.3, 14.4 and 15.1with Jaspersoft 5.6.1, 6.1 and 6.2.1


If you exported it out with the organization name of PPM, it needs to be imported with the organization name of PPM.  Example:


./admin jaspersoft export -orgName PPM -fromUserName superuser -fromPassword XXXX -fileName -fromURL http://<jaspersoftserver>:8080/reportservice

Then the import command would be:

./admin jaspersoft import -orgName PPM -toUserName superuser -toPassword XXXX -fileName /opt/ -toURL "http://<jaspersoftserver>:8080/reportservice"