Unable to View Arabic Reports with OM Web Viewer 12.1

Products

• Output Management Web Viewer

Issue/Introduction

Users are unable to correctly access Arabic text reports stored in a mainframe repository when using Web Viewer 12.1 and the report is encoded using code page 420 "Arabic EBCDIC".  

Environment

• Output Management Web Viewer 12.1
• Output Management Distributed Repository Access System (DRAS)

Cause

This support was not in the product.

Resolution

An enhancement has been written. Apply the following apars for this support:

DRAS 12.2 APAR RO93409 MISSING SUPPORT FOR ARABIC CODE PAGE 420. This has the server-side code page translation table needed - T0864X0420. DRAS 14.0 has that support

The Web Viewer fix (problem with Arabic text direction and certain characters on certain platforms has been published as RO94766 CUMULATIVE BUILD 165.  Or apply the latest cumulative maintenance.

NOTE: the fixes for all Web Viewer platforms are the same so it does not matter what platform you chose.