Users are unable to correctly access Arabic text reports stored in a mainframe repository when using CA OM Web Viewer 12.1 and the report is encoded using code page 420 "Arabic EBCDIC".
This support was not in the product.
Release: OUTWBV01300-12.1-Output Management-Web Viewer for AIX
An enhancement has been written. Apply the following apars for this support:
DRAS 12.2 APAR RO93409 MISSING SUPPORT FOR ARABIC CODE PAGE 420. This has the server-side code page translation table needed - T0864X0420.
The Web Viewer fix (problem with Arabic text direction and certain characters on certain platforms has been published as RO94766 CUMULATIVE BUILD 165.