XCOMN0602E unable to open queue data file with CA XCOM for Windows

Products

• XCOM Data Transport
• XCOM Data Transport - Windows
• XCOM Data Transport - z/OS

Issue/Introduction

Remote requests fail with the error message XCOMN0602E unable to open queue data file.

 

Environment

Release: CA XCOM Data Transport for Windows
Component: xcpcnt

Cause

This is normally a security issue. The userid used for the transfer request is missing permission to write to the files within the XCOM queue folder.

Resolution

• Write permission must be given to the folder where the queue data file is.  This is %XCOM_HOME%\Q by default.  It can be set to a different location using the QUEUE_PATH parameter in the xcom.glb file in the \config subdirectory.  Each and every XCOM transfer writes into that folder during processing.
• Write permission must also be given to the folder where the xcom.log file is. This is %XCOM_HOME%\Q by default.  It can be set to a different location using the XLOGFILE parameter.

Additional Information

The userid assigned to a remote transfer is determined by: 

• Transfer parameters specified by the partner (USERID=, PASSWORD= and optionally DOMAIN=). If domain is specified, the userid needs to be defined in the domain. Otherwise it needs to be defined locally in the Windows box. 
• If the incoming transfer does not specify user credentials, the default userid set by xcom.glb parameters XCOM_USERID= and XCOM_PASSWORD is used. 
• If no default userid is set, the transfer runs under the security inherited from the xcomd service. 

If you need additional assistance, please contact Broadcom Support.