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CA Workload Control Center ECL Hangs with a WCLI8000 error

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Article ID: 6012

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent

Issue/Introduction

I have three WCC instances. Schedulers/Operators can use the Enterprise Command Line on only two of the three instances. On the third instance, the ECL hangs with the following error when executing a command:

WCLI8000 - The command request timed out. 

Environment

CA Workload Control Center r11.4 SP3

Resolution

Restart the iGateway service of the Autosys instance you are trying to run your ECL command(s) against.