CA Workload Control Center ECL Hangs with a WCLI8000 error

Article Id: 6012

Status: Published

Updated On: 14-02-2018 08:09

Legacy Id: TEC1660886

Products:

CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent

Issue/Introduction:

I have three WCC instances. Schedulers/Operators can use the Enterprise Command Line on only two of the three instances. On the third instance, the ECL hangs with the following error when executing a command:

WCLI8000 - The command request timed out.

Environment:

CA Workload Control Center r11.4 SP3

Resolution:

Restart the iGateway service of the Autosys instance you are trying to run your ECL command(s) against.