Error sending email: Invalid addresses

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Risk Analytics
• CA Secure Cloud SaaS - Arcot A-OK (WebFort)
• CLOUDMINDER ADVANCED AUTHENTICATION
• CA Secure Cloud SaaS - Advanced Authentication
• CA Secure Cloud SaaS - Identity Management
• CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

When configuring participant resolver as Admin Role, members of the admin role do not receive email notification.

View Submitted Task shows the below error:

Error sending email 

;Invalid addresses; 550 5.7.1 Unable to relay 

Environment

Identity Manager 14.0 (as part of Identity Suite)

Cause

Members of the admin role do not have email addresses configured in IM.

Resolution

Ensure that all members of the admin role have a valid email address configured in %EMAIL% attribute.