Error when launching DX NetOps Spectrum MIB Tools

Products

• Spectrum
• Network Observability

Issue/Introduction

The following error is seen when launching DX NetOps Spectrum MIB Tools:

com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Access denied for user 'OC_user'@'localhost' to database 'mibtools'

Environment

Release: Any
Component: MIB Tools

Cause

The permissions of the OC_user user in the mibtools database are corrupt.

Resolution

 NOTE: In the following MySql commands, replace <PASSWD> with the root password for your DX NetOps Spectrum version.

Do the following to correct the OC_user user permissions in the mibtools database replacing <PASSWD> with the MySql root password for your version of DX NetOps Spectrum.

1. Log into the OneClick systems as the user that owns the Spectrum installation

2. If Windows, start a bash shell by running "bash -login"

3. cd to the $SPECROOT/mysql/bin directory

4. Run the following command to log into mysql:

./mysql --defaults-file=../my-spectrum.cnf -uroot -p<PASSWD>

5. Enter the following command at the mysql prompt:

GRANT ALL ON mibtools.* to "OC_user"@"localhost" identified by "0n3cl1Ck"; 

6. Enter the following command at the mysql prompt:

FLUSH PRIVILEGES;

7. Enter quit at the mysql prompt to exit

8. Launch MIB Tools as normal