Missing CPU metrics in the Investigator: Host Average CPU(5) and Process Load Proportion (%).

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Article ID: 5955

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

In the Investigator, you do not see under the CPU node of an agent Host Average CPU(5) and Process Load Proportion (%) metrics.

Cause

The cause for this is CPUAverage.js is missing from <EM Home>/scripts folder.

Environment

Application Performance Management 9.7

Resolution

To correct this issue, move CPUAverage.js from the <EM Home>/examples/scripts to the <EM Home>/scripts and then restart the EM so it  can begin to produce these metrics.