Error: Please check the configuration for ServiceNow (ServiceNow)
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Article ID: 5935
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Updated On:
Products
CA Spectrum
Issue/Introduction
When integrating ServiceNow with Spectrum, we get an error : Please check the configuration for ServiceNow (ServiceNow), while providing the service desk server name.
Environment
Release: Component:
Cause
Providing the host name of the ServiceNow server name is not a valid option.
Resolution
You will need to provide the complete Servicenow server name's URL as shown in the below screenshot.