Jaspersoft content export fails

book

Article ID: 5925

calendar_today

Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

When trying to migrate your PPM Jaspersoft data from one server to another, you must use the "admin jaspersoft export" command.

However, when attempting to use the following command:

# ./admin jaspersoft export -orgName PPM -fromUserName superuser -fromPassword XXXXX -fileName ppm.zip -fromURL http://<jaspersoftsever>:8080/reportservice

it fails with the following error:

Error occurred in the preprocessing of the command. null

 

 

Cause

The root cause of the problem is when exporting out the organization the -fileName parameter needs a full path to function correctly.  Example:

-fileName /opt/ppm.zip

 

Environment

PPM OnPremise 14.2, 14.3, 14.4 and 15.1 on Linux with Jaspersoft 5.6.1, 6.1 or 6.2.1

Resolution

Please update your command to include the full path to the filename that you want created.  Example:

# ./admin jaspersoft export -orgName PPM -fromUserName superuser -fromPassword XXXXX -fileName /opt/ppm.zip -fromURL http://<jaspersoftsever>:8080/reportservice