How to Increase the Putty Connection Timeout while performing an autologin to UNIX endpoint from ENTM

Products

• CA Virtual Privilege Manager
• CA Privileged Identity Management Endpoint (PIM)
• CA Privileged Access Manager (PAM)

Issue/Introduction

When taking a putty session from ENTM console, it throws a connection timeout error on login.

Environment

Release: ACP1M005900-12.9-Privileged Identity Manager
Component:

Cause

Endpoint responding slow with the prompts and PIM activeX times out waiting for the prompt.

 

Resolution

Add the following lines to putty.vbs under JBOSS_HOME/server/default/deploy/IdentityMinder.ear/config/sso_scripts 

pupmObj.SetPUTTYOption "PingIntervalSecs", "REG_DWORD", "0x12C" 

pupmObj.SetPUTTYOption "TCPKeepalives", "REG_DWORD", "1"