Connector "\Eventstore\archive" files are not deleting after 30 days

Article Id: 5914

Status: Published

Updated On: 14-02-2018 08:10

Legacy Id: TEC1960705

Products:

CA Service Operations Insight (SOI)

Issue/Introduction:

Catalyst Connector event store archive files are not getting deleted after 30 days

Cause:

# ESTORE_PURGE_INTERVAL: Number of days to retain zip files in the even store archive prior to deleting them.

# Default 20

wrapper.java.additional.15=-DESTORE_PURGE_INTERVAL=30

The above parameter is missing on Catalyst Connector (like UIM, SCOM Connectors) server. Hence, need to add this parameter on the Catalyst Connector servers

Environment:

Catalyst Container 3.4.1Windows 2008 & 2012SOI 3.3 & 4.0

Resolution:

1) Stop "CA Catalyst Container" service on the Connector server

2) Add below java parameter to "\CA\Catalyst\CatalystConnector\jsw\conf\Catalyst-Container.conf" file on the Catalyst Connector(Ex: UIM Connector) node.

wrapper.java.additional.15=-DESTORE_PURGE_INTERVAL=30

Note: Assume the last and active "additional" sequence number was 14, hence this parameter set it as 15. You may need to change this sequence number if required.

3) Start "CA Catalyst Container" service

The event management component will archive\delete files at mid-night 12AM, check if files are deleted in this \archive folder after 12AM.