DTS Transfers do not work for machines with long fully qualified domain names (FQDN).

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager

Issue/Introduction

DTS Transfers do not work for machines with long fully qualified domain names (FQDN).

This problem is seen usually on machines hosted on a cloud platform like Azure.

Cause

Virtual machines hosted on Azure Cloud seem to get a long FQDN (Fully Qualified Domain Name) ranging between 50-70 characters based on the Azure server they get hosted on. This can break any application if it does not support large FQDN. 

Environment

CA Client Automation Version - 12.8, 12.8 FP1, 12.9, 14.0, 14.0 SP1

Resolution

Please open a support case if there are DTS transfer issues and the FQDN of the machines involved is more than 50 characters.