DTS Transfers do not work for machines with long fully qualified domain names (FQDN).

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Article ID: 5893

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

DTS Transfers do not work for machines with long fully qualified domain names (FQDN).

This problem is seen usually on machines hosted on a cloud platform like Azure.

Cause

Virtual machines hosted on Azure Cloud seem to get a long FQDN (Fully Qualified Domain Name) ranging between 50-70 characters based on the Azure server they get hosted on. This can break any application if it does not support large FQDN. 

Environment

CA Client Automation Version - 12.8, 12.8 FP1, 12.9, 14.0, 14.0 SP1

Resolution

Please open a support case if there are DTS transfer issues and the FQDN of the machines involved is more than 50 characters.