Policy Server management console : Not able to change data tab details

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Article ID: 5884

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Updated On:

Products

CA Single Sign-On

Issue/Introduction

After installing the Policy Server, in order to configure correctly the Policy Store, I need to open the Policy Server management console. When I define the Policy Store IP, port and credentials to connect to it and I click on the "Apply" button, the smconsole freezes. Why is this happening ?

Reference in fthe 12.6.01 documentation:

https://docops.ca.com/ca-single-sign-on/12-6-01/en/installing/install-a-policy-server/configure-ldap-directory-servers-as-policy-session-and-key-stores/configure-an-ldap-directory-server-as-a-policy-store/configure-a-ca-directory-policy-store#ConfigureaCADirectoryPolicyStore-PointthePolicyServertothePolicyStore

 

 

Cause

In order to modify the information to connect to the Policy Store, the Policy Server writes password information in the sm.registry. This information is encrypted and to encrypt it, the smconsole needs entropy.

Environment

Policy Server : 12.6.01 on redhat 7 (64 bit)Policy Store : CA Directory

Resolution

You'll solve this issue by creating the symbolic link for the /dev/random. Then the smconsole will work as expected.

https://docops.ca.com/ca-single-sign-on/12-6-01/en/installing/install-a-policy-server/install-the-policy-server-on-linux#InstallthePolicyServeronLinux-IncreaseEntropy

 

# mv /dev/random /dev/random.org

# ln -s /dev/urandom /dev/random

 

Additional Information

Pre-requisites for linux installation:

https://docops.ca.com/ca-single-sign-on/12-6-01/en/installing/install-a-policy-server/install-the-policy-server-on-linux