Cannot import certificate to JCS 12.6.8 CR1

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Article ID: 5865

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Risk Analytics CA Secure Cloud SaaS - Arcot A-OK (WebFort) CLOUDMINDER ADVANCED AUTHENTICATION CA Secure Cloud SaaS - Advanced Authentication CA Secure Cloud SaaS - Identity Management CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

When trying to import a certificate into JCS a failre popup window appears.

Cause

This is an issue with Chrome web browser.

Environment

Identity Manager 12.6 SP8Identity Manager 12.6 SP8 CR1

Resolution

Using Internet Explorer in compatibility mode resolves this issue.