Search Export feature

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Article ID: 5860

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

When creating a New Export on a search I am not finding the Folder in which I defined for : Folder Name when defining the export.

Cause

Folder not being seen where you would expect.

Environment

All-

Resolution

Once the Export Basic Information is defined and the schedule complete with the Complete details this export will run and create the folder in the following location:

:\Program Files (x86)\CA\ITAM\Storage\Common Store,  and the export file should be placed inside this folder.