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CA Data Protection 15.2 - Bloomberg IM (.eml converted) message does not get imported


Article ID: 5841


Updated On:


CA Security Command Center CA Data Protection (DataMinder) CA User Activity Reporting


Importer crashes while processing .EML files due to insufficient memory allocation.


Release: ODLPSD05900-15.2-Data Protection-for Stored Data


Hotfix RO94317 allocates sufficient memory to avoid crash.
 Instructions to Deploy the Hotfix:
 1. Download and extract the required .zip files.
 2. Apply the hotfix.
  2.1. Apply Server_15.20_HF020.msp to all 32-bit machines where the CA Data
  Protection Server is deployed.
  2.2. Apply Server_x64_15.20_HF021.msp to all 64-bit machines where the CA
  Data Protection Server is deployed.
 a. Further installation details can be found in the "Applying Hotfixes"
  section in the CA Data Protection 15.2 DocOps space.
 b. The following files is updated when applying hotfixes:
  import\ImpEML.dll - 15.20.4606.0 - 31-Jan-2017

Additional Information

FIX:RO94317: is available to download from the CA Support Online (