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CA Data Protection 15.2 - Bloomberg IM (.eml converted) message does not get imported
Article ID: 5841
Updated On:
Products
SINGLE SIGN ON - LEGACY
CA Data Protection (DataMinder)
CA User Activity Reporting
Issue/Introduction
Importer crashes while processing .EML files due to insufficient memory allocation.
Environment
Release: ODLPSD05900-15.2-Data Protection-for Stored Data
Component:
Component:
Resolution
Hotfix RO94317 allocates sufficient memory to avoid crash.
Instructions to Deploy the Hotfix:
1. Download and extract the required .zip files.
2. Apply the hotfix.
2.1. Apply Server_15.20_HF020.msp to all 32-bit machines where the CA Data
Protection Server is deployed.
2.2. Apply Server_x64_15.20_HF021.msp to all 64-bit machines where the CA
Data Protection Server is deployed.
Notes:
a. Further installation details can be found in the "Applying Hotfixes"
section in the CA Data Protection 15.2 DocOps space.
b. The following files is updated when applying hotfixes:
import\ImpEML.dll - 15.20.4606.0 - 31-Jan-2017
Additional Information
FIX:RO94317: is available to download from the CA Support Online (support.ca.com).
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