Identity Manager Provisioning server installation issue

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Risk Analytics
• CA Secure Cloud SaaS - Arcot A-OK (WebFort)
• CLOUDMINDER ADVANCED AUTHENTICATION
• CA Secure Cloud SaaS - Advanced Authentication
• CA Secure Cloud SaaS - Identity Management
• CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

After trying to install the provisioning server we are running into the error code below 

(Jan 23, 2017 6:36:41 PM), Install, com.ca.etrust.install.admin.ConfigureAdminOptions, err, ProductException: (error code = 200; message="Java error"; exception = [ServiceException: (error code = -30020; message = "The directory is not empty.
(145)"; severity = 0)])
STACK_TRACE: 13
ProductException: (error code = 200; message="Java error"; exception = [ServiceException: (error code = -30020; message = "The directory is not empty.
(145)"; severity = 0)])
at com.ca.etrust.install.admin.ConfigureAdminOptions.install(ConfigureAdminOptions.java:718)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:1916)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:5195)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:369)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4563)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3758)
at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)

Environment

Any Identity Manager with Provisioning server install

Resolution

To resolve this issue check and see if there is an Anti-virus turned on. If this is the case temporarily disable or allow the installer access to run through. If it was disabled please remember to enable it again after the installation completed.