RSP probe profiles are no longer updated

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

The RSP probe appears to not be running any profiles.

There are no errors in the log but the log appears to be in a loop.

Environment

Release: UIM 8.x or later

Resolution

Upgrading to RSP 5.13 or later resolved this issue.

 

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/monitoring/systems-and-service-response/rsp-remote-system-probe/rsp-im-configuration.html