eHealth and Ecometer Web page not loading

Article Id: 5773

Status: Published

Updated On: 14-02-2018 08:10

Legacy Id: TEC1879443

Products:

EHEALTH - MISC , CA eHealth Performance Management - Data Polling , CA eHealth Performance Management - Usage and Administration , DEVELOPER PROG , REMOTE POLLER

Issue/Introduction:

nhHttpd start just show Ok and no error at Httpd.log file

But at Catalina.out

[Thread-17] ERROR com.concord.servletApp.web.common.LicenseConfig - License configuration failed to load
java.sql.SQLException: Failed to get a database connection. SQL exception: IO Error: The Network Adapter could not establish the connection

Cause:

Native apache gets enabled, and the eHealth apache does not

Environment:

Any eHealth VersionOS: Linux

Resolution:

yum remove httpd

Finally

nhHttpd start

Now will show the Httpd and Tomcat Web Services message that is OK and Running