CABI 6.3 Jasper installation hangs at 13%

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Article ID: 5769

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Updated On:

Products

CA Spectrum

Issue/Introduction

While installing CABI 6.3 JasperServer Reports the installation stays/hangs at around 13% and never moves forward.

Environment

Release: SDBSFO99000-10.2-Spectrum-Device Based Suite-Server FOC
Component:

Resolution

CA Support has seen this issue happen on a Virtual Machine that only has 2 vCPU cores.

Adding more cores to the host resolved the install hanging issue.