Header's missing in Pie charts when exporting reports to an Excel format

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

 

Description:

When exporting reports in Infoview to an excel format, the pie chart headers are missing.

Cause

This is SAP/Excel related and is discussed at the SAP link below.

https://archive.sap.com/discussions/thread/3335915

 

 

Environment

CABI 3.3 SP6 SOI 4.0

Resolution

The SAP technical document KBA1199642 documents this limitation in Excel