Header's missing in Pie charts when exporting reports to an Excel format

Article Id: 5761
Status: Published
Updated On: 14-02-2018 08:10
Legacy Id: TEC1641546
Products:
CA Service Operations Insight (SOI)
Issue/Introduction:

 

Description:

When exporting reports in Infoview to an excel format, the pie chart headers are missing.

Cause:

This is SAP/Excel related and is discussed at the SAP link below.

https://archive.sap.com/discussions/thread/3335915

 

 

Environment:

CABI 3.3 SP6 SOI 4.0

Resolution:

The SAP technical document KBA1199642 documents this limitation in Excel