We have done the java upgrade in leg one components after enabled leg1 and disabled leg2 servers .
Finally we found that OTP and PKI was not working any of the users.
Our customers got "Error: Invalid credentials. Please try again." error while login with the OTP credentials.
Advanced Authentication 9.1
arcot-crypto-util.jar and ArcotAccessKeyProvider.dll files copied inside jre folder were lost after java upgrade.
Follow these steps to resolve the issue:
1. Copy libArcotAccessKeyProvider.so file to the directory (For RHEL) <JAVA_HOME used by Apache Tomcat>/jre/bin.
2. Copy arcot-crypto-util.jar file to the directory <JAVA_HOME used by Apache Tomcat>/jre/lib/ext.
3. Set and export the LD_LIBRARY_PATH to the directory where the libArcotAccessKeyProvider.so file is copied.
4. Restart Tomcat.