Continuous heartbeat error messages seen in the processd_log file on a Spectrum OneClick only installation
Article ID: 57329
Updated On:
Products
Issue/Introduction
On a system with Spectrum OneClick only installed, the following error message is continuously written to the $SPECROOT/lib/SDPM/processd_log file:
Mar 21 19:24:55 Failure to connect to Location Service at host: localhost, port #: 56063.Will try again until we make a connection.Mar 21 19:25:56 Failure to send heartbeat messageMar 21 19:46:23 Failure to send heartbeat messageMar 21 20:06:51 Failure to send heartbeat messageMar 21 20:27:19 Failure to send heartbeat messageMar 21 20:47:49 Failure to send heartbeat message
Environment
DX NetOps Spectrum all releases
Component: OneClick
Cause
When processd starts, it tries to connect to the configured Location Server process . The Location Server is not installed on a OneClick only system so there is no configured Location Server process for processd to connect to.
Resolution
On a OneClick only system, this message is benign and can be ignored. To prevent the error from appearing, you can configure a Location Server by doing the following:
1. As the user that owns the Spectrum installation, create a file called .LocalRegFile in the $SPECROOT directory on the OneClick system
2. Add the following to the new .LocalRegFile file where <HOST> is the hostname of the Main Location Server (MLS) system:
LocationServiceHost=<HOST> LocationServicePort=0xdaff ApplicationLocServiceHost= ApplicationLocServicePort= BACKUP_MAIN_LOCATION_HOST_NAME= BACKUP_MAIN_LOCATION_SOCKET_NUMBER=
3. Restart processd on the OneClick system
Now when processd starts, it will attempt to connect to the Location Server running on the MLS system.
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