Unifed Reporter - HTTP Status 404 - The requested resource () is not available.

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

See the below error on accessing the UR ( Unified Reporter) portlet


HTTP Status 404 -

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type Status report

message

description The requested resource () is not available.


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Apache Tomcat/6.0.26

Environment

UIM 8.x and 9.x

Cause

See errors as below in the jasperserver.log in location

C:\Program Files (x86)\Nimsoft\probes\service\wasp\webapps\jasperserver-pro\WEB-INF\logs\jasperserver.log

014-11-07 13:31:35,753 ERROR ContextLoader,attach_socket:307 - Context initialization failed
org.springframework.beans.factory.parsing.BeanDefinitionParsingException: Configuration problem: Failed to register bean definition with name 'auditEventPurgerJob'
Offending resource: ServletContext resource [/WEB-INF/applicationContext-audit - Copy.xml]; nested exception is org.springframework.beans.factory.BeanDefinitionStoreException: Invalid bean definition with name 'auditEventPurgerJob' defined in ServletContext resource [/WEB-INF/applicationContext-audit - Copy.xml]: Cannot register bean definition [Generic bean: class [com.jaspersoft.jasperserver.api.engine.scheduling.quartz.JSMethodInvokingJobDetailFactoryBean]; scope=; abstract=false; lazyInit=false; autowireMode=0; dependencyCheck=0; autowireCandidate=true; primary=false; factoryBeanName=null; factoryMethodName=null; initMethodName=null; destroyMethodName=null; defined in ServletContext resource [/WEB-INF/applicationContext-audit - Copy.xml]] for bean 'auditEventPurgerJob': There is already [Generic bean: class [com.jaspersoft.jasperserver.api.engine.scheduling.quartz.JSMethodInvokingJobDetailFactoryBean]; scope=; abstract=false; lazyInit=false; autowireMode=0; dependencyCheck=0; autowireCandidate=true; primary=false; factoryBeanName=null; factoryMethodName=null; initMethodName=null; destroyMethodName=null; defined in ServletContext resource [/WEB-INF/applicationContext-audit.xml]] bound.
?at org.springframework.beans.factory.parsing.FailFastProblemReporter.error(FailFastProblemReporter.java:68)

Resolution

Deleting the "applicationContext-audit - Copy.xml" in the location listed below and then restart of wasp probe resolved the issue.

C:\Program Files (x86)\Nimsoft\probes\service\wasp\webapps\jasperserver-pro\WEB-INF\applicationContext-audit - Copy.xml

Additional Information

CABI portal stopped responding with 404 error after a configuration change
https://knowledge.broadcom.com/external/article?articleId=249744