Error message 'Page not Found' on Export

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Article ID: 5726

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Updated On:

Products

CA Output Management Document Viewer CA Output Management Web Viewer

Issue/Introduction

Error message 'Page not Found' on Export. An export returns a ‘Page cannot be Found’ when the ReportID contains a '#' character in version 11.5 Web Viewer. 

 

Cause

The problem is triggered by ReportIDs containing the pound (#) sign. 

Environment

Windows Server, Windows 7

Resolution

Renaming the report in CA View to not contain the # character resolves the problem.