Mass configuration changes on robots for user tags

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

• How to make bulk configuration changes for robot user tags.

Environment

• Component: DX UIM, All versions
• Robot, controller probe, any version

Cause

• controller probe package configuration guidance

Resolution

1. Drag and drop the controller probe for one Windows robot to the Primary hub's local archive
2. Ensure 'Configuration Only' is checked and rename the package
3. Set the configuration as noted below
4. Remove all the remaining configuration entries
5. Modify/add the user tags as required and click ok
6. Edit the robot.cfx via right click
   
   <controller> overwrite
   os_user1 = abc
   os_user2 = xyz
   </controller>
   
   
7. Deploy this robot_update package on the robot (not the hub robot)
8. Ensure the robot is restarted
9. Follow a similar procedure in the case of Linux / Unix robots

Additional Information

The <overwrite> directive is usually the best approach to update a controller's user tag.

You can create 1 or more controller user_tag configuration packages as needed to include a custom tag value.

Here is an example:

1. Package name was defined as robot_update_user_tags_all_platforms
2. Tab label changed to All Platforms (its just a label)
3. Emptied the OStype and OS
4. Edited the robot.cfx and entered:

<controller> overwrite
os_user1 = abc
os_user2 = xyz
</controller> 

     5. Deployed the package to the target robots and the user tags were updated.

Note that you can create a group/groupings of robots in the IM if you have to update a large number of robots and then deplpu the pacge to the target groups.

There is an old discussion about it here in the community as well.
https://community.broadcom.com/communities/community-home/digestviewer/viewthread?MID=757569 

Lastly, there are some important notes on updating user tags on older robot versions, if applicable in your environment, e.g., v7.70, 7.80 here:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/monitoring/infrastructure-core-components/controller/controller-ac-configuration.html

Infrastructure Manager Groups Node (How to create and work with IM Groups)
https://knowledge.broadcom.com/external/article/10343