Capacity vs Demand By Role Report is Missing the Demand Label in Excel

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Article ID: 5722

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

In Advanced Reporting, the Capacity vs Demand by Role report is missing the Demand label on the results when exported to Excel. 

 

STEPS TO REPRODUCE: 

1. Go to Home > Advanced Reporting

2. Run the ‘Capacity vs. Demand by Role’ report

3. Click on the Export Icon at the top of the report results, select either of the following four options: As Excel, As Excel (Paginated), As XLSX, As XLSX (Paginated)

 

Expected Results: On the excel file, you see the ‘Demand’ label for every role (between the Capacity and Remaining Capacity labels)

Actual Results: On the excel file, the ‘Demand’ label is missing.

Cause

Caused by DE32458

Environment

CA PPM 14.4 & 15.1

Resolution

This issue is currently under review as DE32458. 

Workaround: Export the file in a different format, such as PDF. 

 

Additional Information