Some info is missing when xogging out large number of resources via XOG using rsm_resources_read file.

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Some info is missing when xogging out large number of resources via XOG using rsm_resources_read file.

Steps to Reproduce:

1. Identify an environment with large number of resources, in my case I was testing with a little over then 1000 resources 

2. In NSA under Application tab set Maximum XML Nodes = 50000 and restart app service 

3. Make sure your resources have OBS info populated under Home->Resources 

4. Using rsm_resources_read.xml file xog out all resources from your system 

5. Once output file is generated open it and notice OBS association information is missing, Availability shows zero (0) and <CustomInformation> tags are missing.

Expected Result: For a XOG read request, the server processes the instances until the nodes limit is reached. The response is sent back to the client in chunks using pagination.

Actual Result: The response is sent back to the client with no indication of pagination but just not returning the necessary data

Environment

Applies to all supported PAS environments for specified releases.

Cause

Caused by CLRT-81177

Resolution

This issue is currently in review with development.

Additional Information

Workaround:

Increase Maximum XML Nodes limit.