On CA Workload Automation ESP system Agent_monitor shows Inactive and then recover automatically

Article Id: 5713

Status: Published

Updated On: 14-02-2018 08:10

Legacy Id: TEC1596924

Products:

CA Workload Automation ESP Edition

Issue/Introduction:

On CA Workload Automation ESP system, Agent_monitor shows Inactive and then recover automatically

Cause:

When ESP sends out the agent_monitor request, it hopes to get the response from agent within the number of minutes as specified on STATINTV (the interval to send out agent_monitor requests). If ESP can't get the response, then it will mark the agent_monitor as Inactive with "xxxx not responding".

Environment:

CA workload automation ESP edition 11.4 Z/OS

Resolution:

Increase STATINV value on agent_monitor wob.