ESP Agent_monitor statement shows Inactive not responding
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ESP Agent_monitor statement shows Inactive not responding

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Article ID: 5713

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Updated On:

Products

ESP Workload Automation

Issue/Introduction

Why does  the Agent_monitor show Inactive and sometimes recover automatically

Environment

Component: WORKLOAD AUTOMATION AGENTS

Resolution

When ESP sends out the agent_monitor request, it expects to get the response from an agent within the number of minutes specified on 
STATINTV parameter (the interval to send out agent_monitor requests). 

If ESP cannot get the response, then it will mark the agent_monitor as Inactive with "xxxx not responding". 

The solution is to increase the STATINTV value on the agent_monitor wob.

default 0 to 32767 (22 days)