While trying to setup my licensing server and user machines for concurrent licensing with Agile Designer, I am unable to click the 'Apply' button in the WebAdmin when adding the server IP address/name.
(Following directions in this document: https://knowledge.broadcom.com/external/article?articleId=9628)
Expected result: I should be able to click the 'Apply' button and see the server name in the 'Server Search List' box.
Actual result: The 'Apply' button is greyed out, and I am unable to click it.
This problem could be caused by one or more of the following:
Release : 2.10+
Component : CA Agile Requirements Designer
The most common resolution to this issue is to try manually typing out the IP Address or Server Name. If you copy/paste it into the text box, the 'Apply' button will not appear.
If that does not work, we suggest you try re-installing ARD and make sure that CodeMeter is installed as part of the prerequisites. Admin access is required for this program (CodeMeter) to be installed and used. If you do not have this, you might run into further issues later on.
If you are still having issues, please open a support case and provide answers to the information below:
If you experience any issues, please open a support case on https://casupport.broadcom.com/user/ or call CA Customer Care at one of these numbers https://www.ca.com/us/services-support/ca-support/contact-support.html?intcmp=footernav.