While trying to setup my licensing server and user machines for concurrent licensing with Agile Designer, I am unable to click the 'Apply' button in the WebAdmin when adding the server IP address/name.
(Following directions in this document: https://knowledge.broadcom.com/external/article?articleId=9628)
Expected result: I should be able to click the 'Apply' button and see the server name in the 'Server Search List' box.
Actual result: The 'Apply' button is greyed out, and I am unable to click it.
CA Agile Requirements Designer
This problem could be caused by one or more of the following:
The most common resolution to this issue is to try manually typing out the IP Address or Server Name. If you copy/paste it into the text box, the 'Apply' button will not appear.
If that does not work, we suggest you try re-installing ARD and make sure that CodeMeter is installed as part of the prerequisites. Admin access is required for this program (CodeMeter) to be installed and used. If you do not have this, you might run into further issues later on.
If you are still having issues, please open a support case and provide answers to the information below:
Note: It is highly recommended you upgrade to the latest release of ARD. As of October 21, 2022 ARD 2.10 will be officially End of Service, and no longer supported by Broadcom, unless you purchase extended support.