Description:
When we were trying to upgrade WAOP from R12.52 SP1 to R12.52 SP1 CR01 with silent installation, Web agent option pack silent installation is giving below mentioned Non-Fatal Errors. It is unable to pick up the JDK path which is mentioned in the input file.
Executable command: "C:\Users\Administrator\AppData\Local\Temp\2\254110.tmp\JavaFullversion.cmd"
STDOUT:
C:\Users\Administrator\AppData\Local\Temp\2\I1437048284\Windows>"" -fullversion
STDERR: '""' is not recognized as an internal or external command,
operable program or batch file.
RETURN_VALUE: 1
CutString: ' is not recognized as an internal or external command,
operable program or batch file.
Custom Action: com.netegrity.brlib.customcode.CheckMinVersion
Status: ERROR
Additional Notes: ERROR - class com.netegrity.brlib.customcode.CheckMinVersion.install() runtime exception:
Install Action: InstallAnywhere Variable
Status: ERROR
Additional Notes: ERROR - java.lang.StackOverflowError
Also after the installation, we could see that the JDK path is missing under ca-wa-opack-installer.Propertes file.
#Enter the path of where SiteMinder Web Agent is already installed or
#enter the path where you would like to install CA SiteMinder Option Pack for Web Agent.
#
#For Windows, must use double backslashes for path separator
USER_INSTALL_DIR=C:\\Program Files\\CA\\webagent_optionpack
#
NETE_JDK_ROOT=
#For Windows, change the line value below to 'YES' if you would like to restart the machine.
USER_REQUESTED_RESTART=NO
Both Web agent and web agent option pack are installed on different boxes.
Issue:
WAOP silent installation is not reading the JDK inputted in the silent install properties file.
Silent Install properties file is providing a key called NETE_JDK_ROOT for JDK path, but this is not being processed by the installer.
Solution:
It is a defect#161363 identified in R12.52 SP1 CR01 WAOP and this will be fixed in 12.52 SP01 CR03, 12.51 CR08 and RIG release. Please contact CA Support for more details.